CRM Marketing Manager

remote

full time

Are you fueled by a love for gaming 🕹️ and a desire to exceed customer expectations? Join our team and help shape the future of CRM🚀!

What to do:

Manage and optimize the CRM platform to enhance customer engagement, segmentation, and personalization.
Develop and implement a comprehensive CRM strategy, including email, web push, and on-site communications, to increase customer retention and engagement.
Design and execute customer segmentation strategies to ensure relevant and targeted messaging to different customer segments. Utilize A/B testing to continuously improve CRM activities effectiveness.
Monitor, analyze, and report on the performance of CRM initiatives, making data-driven recommendations for optimization and improvements.
Collaborate with the Marketing, Product, and Analytics teams to align CRM activities with overall company goals and strategies. Control production of all necessary materials.
Stay up-to-date with the latest industry trends, best practices, and emerging technologies related to customer retention and CRM.

Your superpowers

Possess 2 years of experience in CRM, Retention, Email Marketing.
Proficiently utilize CRM platforms and marketing automation tools, with a track record in user segmentation and personalized offer creation.
Excel in communication and interpersonal skills, fostering effective collaboration across departments and with third-party vendors.
Demonstrate hands-on experience in validating product hypotheses across all funnels (Reg2FD, FTD, STD) and implementing triggers to boost gaming activity. Deep understanding of gamification tools and mechanics.
Analytical and data-driven, adept at interpreting customer data to drive informed decisions for CRM initiatives. Expertise in analytics tools such as GA4, Tableau/Hasan, Amplitude, Looker Studio, or equivalents, for campaign reporting and optimizing customer lifecycle journeys.
Demonstrate strong copywriting abilities, capable of producing engaging and persuasive content tailored to diverse customer segments.
Possess a results-oriented mindset, focused on achieving measurable enhancements in customer retention and CRM performance.
HTML/CSS skills utilized in the creation of email templates and emails.
Intermediate (B1) English proficiency

Possessing a fervent passion for Counter-Strike and deep familiarity with the gaming industry would be a significant advantage for this role.

About company

We work in different countries of the world and develop our own products for gamers, which are among the top largest and most successful projects in their segment in the world. Tens of thousands of people from all over the world use our services every day.

In 2015, we launched our first project — a gaming community and entertainment service for Counter-Strike: Global Offensive players. It entered the top 3 in its segment and provided us with an opportunity for further development of the company.

In 2019, we launched the second product, which in 2 years entered the world top-3 in the same segment. At the end of 2021, we launched the third project and there will be more. We want to grow further, so we are always looking for cool professionals to join our team.

Active users

1.3M

Help to Ukraine, in $

300

Partner bloggers

168

Countries worldwide

500

Promo videos monthly

Why is it cool with us?

At our company, we highly value our people. We believe that it is essential for everyone to find enjoyment in their work and life, to continuously learn and develop new skills, and to have access to a comfortable and conducive environment that supports their creativity.

You will have the opportunity to make an impact on products that are used by millions of people

You will get a team of real bros, care, respect and open communication

You will have access to and implement cutting edge technologies and tools, and implement them

You will join a thriving market and be able to change the future

You will have defined goals, a clear direction of progress and structured processes

Focus on achieving goals, not tracking tasks or counting hours worked

The benefits you will have joining us

Home Office

If you are comfortable working from home, then you can spend $150 on furnishing your workplace.

Equipment

If you can't find something you like in our equipment base, we will provide up to $2,000 to purchase it.

Coworking Compensation

Each teammate, regardless of the term of work, is given $250 per month to pay for the co-working space.

Taxes and accounting

We fully compensate taxes and help with management and consultation of your individual entrepreneurship.

Half-year bonus

We want to give credit to all mojamers for their contribution to the development of MOJAM, so every 6 months everybody will receive a bonus.

Mental Health Support Bonus

We care about your mental health, we also compensate 50% of the cost of sessions with a specialist.

Budget for Ukrainian

Speaking Ukrainian is amazing and we want to do it properly. So we compensate 50% of the course cost.

Budget for English

If you need to improve your English, we will compensate 50% of the cost of classes per month.

Education

We always strive to implement something new in our work, so we compensate from 50% to 100% of the trainings cost.

Vacation

You will have 18 days of paid vacation and the opportunity to carry over 10 days from last year.

Sick Leave

We are against working through fatigue and super effort, so you will have 15 days of paid sick leave.

Extraordinary Leave

We always support each other and freely give extra holidays to such occasions as: wedding, birth of a child, unforeseen events, etc.

Budget for sport

We care for the health of the teammates, so you can also use $50 a month to pay for sport activities.

Corporate activities

We want to relax as well as we work, so we host CS:GO tournaments, quizzes, lectures and other great events.

Birthday Day Off

Everyone gets one bonus day off to celebrate the special day.

Recommendation bonus

We appreciate when teammates recommend their friends, so you can get a cool bonus for doing so.

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